Return Policy
📦 Return Shipping Instructions
If your selected return option requires sending the item back, please ship it to:
Avontic
P.O. Box 227
Liberty Corner, NJ 07938
United States
Once shipped, email your tracking number to:
📩 avontic@outlook.com
📌 Subject Line: Approved Return Tracking Number
🔁 30-Day Return Policy
We gladly accept returns within 30 days of your order delivery date.
To start your return:
👉 Go to our Customer Support tab and click Request Return | Exchange
💬 For questions or assistance, we're also available via live chat on our website
🚚 Return Terms
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Customers are responsible for return shipping costs
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Please use a trackable shipping service and keep your receipt
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For items valued over $75, we recommend adding shipping insurance
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We are not responsible for lost, untracked, or uninsured returns
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A standard 15% restocking fee will be applied to all approved returns
💳 Refund Details
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Refunds (when selected) are processed within 3–5 business days after the item is received and inspected
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Refunds are issued to your original payment method
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If your card is no longer active, your bank will reroute the refund automatically
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Items purchased with a discount code or during a promotion are eligible for store credit only
🎁 Gift Returns
If your item was marked as a gift and shipped directly to you:
🎁 You’ll receive store credit for the value of your return
If the gift was shipped to the original purchaser:
💳 The refund will be issued to their original payment method
❓ Need More Help?
📩 Email: avontic@outlook.com
📌 Subject Line: Return or Exchange Question
💬 Or use live chat on our website for real-time assistance
We're here to make your return process smooth and straightforward.
Thank you for shopping with Avontic. We proudly stand behind every product and are committed to your complete satisfaction.