Return Policy

📦 Return Shipping Instructions

If your selected return option requires sending the item back, please ship it to:

Avontic
P.O. Box 227
Liberty Corner, NJ 07938
United States

Once shipped, email your tracking number to:
📩 avontic@outlook.com
📌 Subject Line: Approved Return Tracking Number

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🔁 30-Day Return Policy

We gladly accept returns within 30 days of your order delivery date.

To start your return:
👉 Go to our Customer Support tab and click Request Return | Exchange
💬 For questions or assistance, we're also available via live chat on our website

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🚚 Return Terms

• Customers are responsible for return shipping costs

• Please use a trackable shipping service and keep your receipt

• For items valued over $75, we recommend adding shipping insurance

• We are not responsible for lost, untracked, or uninsured returns

• A standard 15% restocking fee will be applied to all approved returns

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💳 Refund Details

• Refunds (when selected) are processed within 3–5 business days after the item is received and inspected

• Refunds are issued to your original payment method

• If your card is no longer active, your bank will reroute the refund automatically

• Items purchased with a discount code or during a promotion are eligible for store credit only

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🎁 Gift Returns

If your item was marked as a gift and shipped directly to you:
🎁 You’ll receive store credit for the value of your return

If the gift was shipped to the original purchaser:
💳 The refund will be issued to their original payment method

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❓ Need More Help?

📩 Email: avontic@outlook.com
📌 Subject Line: Return or Exchange Question
💬 Or use live chat on our website for real-time assistance

We're here to make your return process smooth and straightforward.

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Thank you for shopping with Avontic. We proudly stand behind every product and are committed to your complete satisfaction.