Return Policy
Avontic 60-Day Satisfaction Guarantee
At Avontic, we stand behind the quality and craftsmanship of every product we create. Your satisfaction is our priority, and we are committed to ensuring a smooth, fair, and transparent return experience should you need it.
60-Day Return Policy
You have a full 60 days from the date of delivery to request a return or refund for any reason.
Our process is designed to be straightforward and supportive, without unnecessary steps or delays.
How to Request a Return or Refund
For the fastest assistance, please contact our team through Live Chat on our website.
Live Chat is available on all product and support pages.
If you prefer to reach us by email, you may contact:
Customer Support: info@avonticofficial.com
Please include your order number so we may assist you promptly.
If your item arrives damaged, defective, or incorrect, we will cover all return shipping costs in accordance with our policy.
Return Shipping Address
Avontic Returns Department
P.O. Box 227
Liberty Corner, NJ 07938
United States
Please ensure you obtain a valid return authorization before sending any item back.
Refunds and Store Credit
Refunds
Approved refunds are processed within 3–5 business days after your return is received and inspected.
Store Credit
If you prefer credit toward a future purchase, we offer instant store credit that never expires.
Store credit may also include an added courtesy bonus as a thank-you for giving us the opportunity to continue serving you.
Our Commitment to You
Each Avontic product is designed and crafted for long-lasting performance and aesthetic excellence.
If your order does not meet expectations, our team is here to resolve the issue quickly and professionally.
We take pride in providing a customer experience that is clear, responsive, and dependable.
Important Notice
All returns must follow the guidelines outlined above to ensure proper processing.
Unauthorized returns or shipments sent without required information may experience delays.
For questions regarding eligibility, time frames, or product-specific concerns, please contact our support team before shipping your item.